Bi-Directional Amplification (BDA)

Epic Systems Group can design, specify, install and program the systems, now required in most jurisdictions, for Emergency Radio Communication Enhancement Systems (ERCES), which provide first responders with dependable radio signal strength inside buildings that otherwise can absorb or block radio communications.

ERCES - insufficient coverage
Poor coverage of the public radio frequency is a code violation

First responders’ communications devices often do not connect reliably inside buildings. This was tragically apparent during the rescue efforts on September 11, 2001, and during countless other emergency situations. Building materials, features, size and other variables can block, absorb or otherwise defeat radio communications.

Current building codes require all buildings to have approved radio coverage for emergency responders within the building. Enforcement of these codes is being stepped up, both for new construction and for existing structures.
IFC 510NFPA 72NFPA 1221 • IBC 2015 Section 216 (NJ)

ERCES - compliant coverage
Proper coverage of the public radio frequency is required throughout the building.

Epic Systems Group can design, specify, install and program the antennas, amplifiers, couplers, and control panels needed for your project to achieve full compliance with the prevailing codes of your authority having jurisdiction (AHJ).

Epic Systems Group holds the required Federal Communications Commission (FCC) General Radiotelephone Operator License (GROL) and is certified on the installation, testing and service of:

  • In-Building ERCES (Emergency Radio Communication Enhancement Systems)
  • Honeywell Class B Public Safety Signal Boosters / Farenhyt™ Series BDA (Bi-Directional Amplifiers

Contact Epic Systems Group today to discuss your facilities’ code compliance, ERCES/BDA, and the full range of security, access control, communications, fire and intrusion monitoring systems we provide.







COVID-19 Information

Greetings to all Epic Systems Group Customers and Clients,

               While we are sure that you have undoubtedly been inundated with these types of e-mails in the past few weeks, we just wanted to advise you on our status during the COVID-19 outbreak.

First and foremost, currently, there are no impacts to central station monitoring. Our monitoring service (C.O.P.S. Monitoring) has 6 locations across the country, and they are being proactive in their own response plans. While there are some jurisdictions in other states that have suspended response to certain types of signals, these do not impact any of our customer locations. We have been advised however that there may be a delay in processing on non-critical signals such as AC Loss, low battery, trouble conditions and other minor signals. All Intrusion, Fire, Medical, Panic and critical environmental signals are still being processed in a timely manner.

With regards to our own office; we have infrastructure in place that all key personnel can work remotely from home, with full access to e-mail and phone communications. Some mailings may be delayed in the event of an office shutdown, as well as scanned documents and faxes. Our business hours are currently remaining the same, and our technicians can respond to a service request as needed.

If you need service, please be mindful of your health, and the health of those around you. We are taking steps to ensure that our technicians are kept safe, and that proper precautions are being taken. However, due to numerous shortages of PPE, they do not have masks or gloves. They may ask you to open doors or demonstrate on the keypad / video system etc. the problem that you are experiencing to reduce the amount of unnecessary contact.

If you have any further questions, please feel free to reach out via phone or E-Mail

Warm regards,


Wayne S. Wishart Sr., CET

VP of Operations