Epic Systems Group provides a wide range of systems to protect the health, safety, lives and property of those in commercial and residential buildings. We can provide everything from the most basic to the most sophisticated, comprehensive systems. We will work with you to design, build, install, program, tests, maintain and repair the right system for you and your needs.
Current fire and smoke detection systems have a fire alarm control panel (the system’s brain) plus what could be any number of devices from smoke and heat detectors to multi-capability detectors, which contain a number of functions in one detector. Many of these detectors can inform the FACP where the fire is located.
These systems can control, monitor and restrict the movement of people, equipment and vehicles in, out and around a facility. They can prevent loss or damage to physical assets and reduce the chance of injuries to staff and visitors by intruders. They can range from covering a single entrance to managing a large, complex site.
Burglary detection systems are based on motion detection or audio detection, covering a specific area. They respond to motion or sound and send a signal to a control center and/or control panel. Intruders can also be video recorded by a CCTV system.
We can provide a system to monitor critical building systems to detect possible failure or malfunction. They can cover electrical, heating, cooling and refrigeration systems. This could be especially helpful in manufacturing environments, computer rooms or data centers.
Closed circuit television systems can cover the interior and exterior of a facility and record images. The cameras can be so small as to be practically unnoticeable and the proper lens can allow viewing things very close up or from very far distances.
If you are interested in learning about these systems and how Epic Systems Group Intelligent Security Integration can provide protection for your facility contact our office today at 1-800-273-4258 or email us so we can talk about your needs and how we can help.
Greetings to all Epic Systems Group Customers and Clients,
While we are sure that you have undoubtedly been inundated with these types of e-mails in the past few weeks, we just wanted to advise you on our status during the COVID-19 outbreak.
First and foremost, currently, there are no impacts to central station monitoring. Our monitoring service (C.O.P.S. Monitoring) has 6 locations across the country, and they are being proactive in their own response plans. While there are some jurisdictions in other states that have suspended response to certain types of signals, these do not impact any of our customer locations. We have been advised however that there may be a delay in processing on non-critical signals such as AC Loss, low battery, trouble conditions and other minor signals. All Intrusion, Fire, Medical, Panic and critical environmental signals are still being processed in a timely manner.
With regards to our own office; we have infrastructure in place that all key personnel can work remotely from home, with full access to e-mail and phone communications. Some mailings may be delayed in the event of an office shutdown, as well as scanned documents and faxes. Our business hours are currently remaining the same, and our technicians can respond to a service request as needed.
If you need service, please be mindful of your health, and the health of those around you. We are taking steps to ensure that our technicians are kept safe, and that proper precautions are being taken. However, due to numerous shortages of PPE, they do not have masks or gloves. They may ask you to open doors or demonstrate on the keypad / video system etc. the problem that you are experiencing to reduce the amount of unnecessary contact.
If you have any further questions, please feel free to reach out via phone or E-Mail
Wayne S. Wishart Sr., CET
VP of Operations